Frequently Asked Questions

• How does working through an Employer of Record (EOR) company like METEOR work?

  Companies in North America work with METEOR to find and hire amazing talent in Guatemala while still remaining compliant with local labor laws. 
  
  If you are selected for one of our open positions, we will hire you through our legal entity here in Guatemala. We will handle the administrative responsibilities like payroll, taxes, and benefits, ensuring compliance with local HR laws.
  
  However, for all practical senses, you will be working directly with the hiring company in North America. They will be in charge of selecting you, training you, managing you, track your performance, and make decisions on promotions or salary increases. 
  
  Think of METEOR as an extension of the hiring company's HR team here in Guatemala. We are here to help on all local HR matters while the hiring company does the rest. 
  
  

• Will I be provided with equipment if I am selected?

  Equipment provision varies according to the hiring company’s policy. Some companies may provide you with all necessary equipment, while others might require you to use your own.
  
  If the company requires you ro provide your own equipment, this usually only includes a computer, mouse, headset, and a good webcam. 
  
  The hiring compay will almost always provide you with the software licenses and cloud-based tool access needed to perform the position's responsibilities. 
  
  That being said, since you will be working from home, ALL positions require you to have a quiet and neat place to work with a strong and stable internet connection. 

• How does payment work when working with METEOR?

  All employees, whether part-time or full-time, will be under an employment contract in accordance with Guatemalan law. Salaries are deposited directly into your bank account, either bi-monthly or monthly, depending on the hiring company’s preference, with all relevant taxes (IGSS and ISR) already deducted.

• What is the required English proficiency level for these types of positions?

  The required level of English will depend on the hiring company and the specific role. Generally, a high level of proficiency (C1 to C2) across speaking, writing, listening, and reading is expected. METEOR will assess your English during the skills assessment and interview stages of the hiring process.

• What if I am not interested in or qualified for any of the open positions?

  Don't worry! We are always posting new positions in different industries, subject areas, and experience levels. 

  The best thing to do is to follow our Facebook page since that is where we post all new open roles. 

  Additionally, we encourage you to Connect with us and follow the instructions to make your profile in our platform so that we can learn more about you and what roles interest you the most. That way, when we have an open position that you may be more interested in or qualified for, we will reach out to you directly. 

• How do holidays and vacations work when working through METEOR?

  Since you are legally employed by METEOR, a legal Guatemalan entity, you’ll adhere to Guatemalan holiday and vacation policies. In other words, in terms of holidays, you will observe all local holidays. 

  In terms of vacations, according to Guatemalan labor law, you are entitled to 15 consecutive days of paid vacation annually after 12 months of continuous work. This vacation pay is calculated based on your average earnings, ensuring a financially stress-free break.

  For more information on Guatemalan vacation law, please click here. 
  

• What can I expect from the selection process?

  Navigating through our selection process might take a bit more time compared to others, but it's all to ensure a harmonious fit for both you and the hiring company. Here's a step-by-step walkthrough of what to expect:

  • Application: Start by submitting your job application. You'll be filling out a form, uploading your CV and cover letter, and occasionally, we might ask you for a short video introduction and a few exercises to get to know you better.
  • Skills Assessment via One-Way Interview: Next, you’ll tackle an assessment, tailored specifically for the role and the hiring company. This is an opportunity to showcase your relevant skills through a platform where you'll respond to queries via text, voice, video, or file upload, at a time that suits you but within an established deadline.
  • Skills Assessment Interview with METEOR: Candidates moving to this stage will have a more thorough interview with our team. Here, we explore your skills in detail, discuss your experiences, and gauge how well you'd mesh with the hiring company’s culture and the role’s demands.
  • Final Interview with the Hiring Company: The candidates, who shine through the earlier stages, will have the opportunity to meet the hiring company in a detailed interview. This is your moment to dive deep into the role's specifics, ask questions, and get a tangible feel of your future role, its expectations, and performance metrics.

  This methodical process ensures we present the hiring company with a crystal-clear picture of your capabilities, and similarly, provides you with a transparent view into your potential future role. This way, we assure a mutually beneficial match for both parties.
  

• I've heard many interpretations of "remote work". What does remote work mean at METEOR?

  At METEOR, when we say "remote work," we're talking about positions that are completely work-from-home. You're not required to commute to an office nor engage in a hybrid working model. This approach is designed to not only save you costs on things like gasoline and public transport but also to grant you the gift of time, reducing hours spent in traffic and enabling more moments with family and friends. 

  Although the general rule is that you will work from your own residence, there could be occasions where you might want to operate from a different remote location (like a coffee shop or a weekend home). However, any plans to work from a location other than your primary residence need to be approved by both the hiring company and METEOR, ensuring that work quality and company standards are upheld. So, while there’s potential for flexibility, any variances from the home-work norm need prior approval.